Major global & multinational | Solution
We know every company is different
While one of the major benefits of having a globally consolidated programme is a single platform to collect and share data, this does not mean a single global service centre or even consolidated geographic call-centres will be the best solution for you.
Our approach is to combine the best of what we do from intelligent call-centre telephony, point of sale systems and experienced travel consultants to ensure we service your corporate travel requirements whatever the region and whatever the time of day.
We provide you with a dedicated team, either on-site or within our own offices worldwide, backed up by a secondary support team.
All of our systems and processes support each other so that time zones, location of your travellers at any given time and technology, never affect your ability to do business. In addition, our technology is flexible so you can add content and solutions where necessary.
Online booking and GDS technology are good examples where we can provide you with a global tool or implement several local market solutions according to your needs.
Our role is to help you create your global platform according to your own specific travel requirements and internal processes. At the heart of the platform is our Universal Super Platform working to bring all the content and technology you need to a single, readily accessible place.
What this means for our corporate clients is the ability to use common information such as profiles across all aspects of their business travel management including expense management.
The need for accurate and timely information is one of the primary drivers for a company to initiate a global travel programme.
We can tailor your reporting needs to your internal structures and requirements to improve administration and purchasing and provide you with access to quality information for management and traveller security purposes.
Part of our service is to consolidate information, drawn from various sources and suppliers, and present it to you in a digestible format.
Global clients can also access our specialised reporting and analyst services across individual countries as well as multiple markets.