Client Service Coordinator

Candidates must possess the following skills and qualifications:

  • Knowledge of SABRE required
  • Supervisory or leadership experiences an asset
  • Must be a team player with high energy level
  • Excellent interaction and communication skills
  • Willing to accept and assign responsibility
  • Willing to contribute ideas and feedback with an aptitude for participating in the growth of supervisory team
  • Excellent follow through skills on all tasks
  • Strong sense of professionalism and proven track record of initiative
  • Capable of managing several projects at once with ability to quickly assess situations and provide appropriate direction
  • Working knowledge of Microsoft Office applications

Responsibilities will include:

  • Provide support to clients from a service perspective; assess areas of client concerns and respond to any operational issues that arise
  • Work in cooperation with other Operational staff members to resolve client concerns
  • Work in tandem with Business Managers to provide value-added service to clients by ensuring compliance with travel policies
  • Gather data and complete monthly operations reports and manage critical path of client travel package
  • Handle and respond to staff concerns in absence of Operations Supervisor
  • Become the liaison between the client and Best Practice in regards to enhancements and error troubleshooting from a technology perspective
  • Act as a member of implementation team, in areas of communications and seminars in rollout stage
  • Identify potential business opportunity, revenue opportunity, and efficiencies in operations and make recommendations to Operations Manager and Business Managers

In addition to Health and Dental benefits and group RRSP, we offer a competitive base salary and the possibility of pay for performance increases, additional bonus, and learning and advancement opportunities.

Qualified and interested applicants should submit their resume directly to quoting the job title and location in the subject line.

Job Details

Job Reference:


Closing Date:

Wednesday, December 31, 2014



Role Type:


How to Apply

If you wish to apply for this role, please click Apply now to send a covering letter and a copy of your CV

Apply now