Privacy Policy

Overview

We are firmly committed to protecting and respecting your privacy. We will only hold, process and transfer the data that we collect about you and which personally identifies you in accordance with applicable laws, this privacy policy and any terms set out at the point(s) at which data is collected ("Collection Terms"). If there is any inconsistency between the Collection Terms and this privacy policy, the Collection Terms will prevail.

References in this privacy policy to "you", "your" or "“yours" are to be taken as references to the site user and, where applicable, the user’s company, except where stated or where the context requires otherwise. References to "us" or “we" are to be taken as references to Hogg Robinson Plc of Global House, Victoria Street, Basingstoke, RG21 3BT, UK (trading as "HRG").

What Personal Data Do We Collect?

We may collect various personal data about you, including:

  • Information you provide when you use the "contact us" facility or fill in any enquiry or other forms on the site (for example, your name, email address and telephone number);
  • If you contact us, we may keep a record of that correspondence.

You must always provide accurate data and you agree to update it as necessary in the manner specified below. You also agree that, in the absence of any update, we can assume that the data you have provided is correct.

How We Use Personal Data

We will only hold, process and transfer your personal data as required to:

  • contact you and provide you with information or services that you have requested and deal with any matters arising as a result of that contact; and/or
  • enable a member of the Hogg Robinson Group of companies and/or the HRG partner network to contact you and provide you with information or services that you have requested and deal with any matters arising as a result of that contact.

Disclosure of Personal Data to Third Parties

We will not transfer or disclose your personal data to a third party except:

  • to a member of the Hogg Robinson Group of companies or the HRG partner network as referred to above;
  • where necessary to deal with matters arising from your use of the site and your contact(s) with us;
  • to a future purchaser of some or all of our assets or, where applicable, the assets of all or part of the Hogg Robinson Group of companies; and
  • in the unlikely event that we believe in good faith that we are required to do so: (a) by court order or other legal/regulatory requirement; or (b) in order to protect our rights/property or those of our clients and/or their employees.

Your Consent

By providing personal data while using this site you consent to us, the Hogg Robinson Group of companies and members of the HRG partner network holding, processing and transferring (both inside and outside the European Economic Area) your personal data (including any sensitive personal data) as necessary for us or them to provide you with and enable you to use the site and for the purposes described in this privacy policy.

General

Cookies and IP Addresses

In order to improve the site and your user experience, we use a web traffic analysis service provided by an external company.

This service collects certain anonymous information each time you visit the site, for example, the IP address of the computer or other device used by you to access the site, the pages you have visited and the length of time that you have spent on each page ("User Information"). User Information collected from all site users is then combined and analysed for us by the service provider and presented to us in statistical reports.

User Information is collected using cookies. A cookie is a text file which is sent by the service provider to your computer or other access device which it can then access when you visit the site in the future. Most web browsers automatically accept cookies. However, you should be able to change the settings on your browser to block cookies or to notify you when a cookie is issued. The 'Help' function within your browser should tell you how.

You can also delete any cookies that are already stored on your computer. Please refer to the instructions in your file management software to locate the file or directory that stores cookies.

Please note that by deleting our cookies or blocking future cookies you may not be able to access certain areas of features of this site.

Right of Access, Deleting, Deactivating and Amending Your Personal Data

Subject to the provisions of applicable law and for a small fee (where permitted by law) you may obtain copy(ies) of the personal data (if any) we hold about you by contacting us via the site’s "contact us" facility. Additionally, if you wish to delete, deactivate or amend the personal data, or find out what personal data (if any) we are holding about you, please contact us via the site’s “contact us” facility.

Retention of Personal Data

We are only allowed to retain your personal data for so long as is necessary having regard to the purpose of the processing. We may therefore delete personal data after an appropriate period of time and, if you have not used the site for some time, you may have to re-enter your personal data.

Changes to our Privacy Policy

We may change this privacy policy from time to time without prior notice and will post the updated privacy policy on the site so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact

Questions and comments regarding this privacy policy should be submitted to us using the site’s “contact us” facility.