Client services

At HRG we take care of your business travel requirements at every level. Not only do we provide the technology and hands on support to research and book the right travel components to suit your policy and needs but, we also manage the process from start to finish.

We are able to do this through our network of business travel centres, offices sited within clients’ own premises and our own fulfilment offices worldwide.

HRG’s approach is to deliver professional travel services for today’s corporate clients through a combination of travel booked with the assistance of agents and by empowering clients to book travel through an online or self booking solution.

This combination of hands-on, personal support and the right technology solutions enable us to deliver the most efficient and professional travel service in the most cost effective way.

In addition to the day-to-day handling of travel and its related processes HRG also provides a range of ancillary services from cost efficiency and fare benchmarking tools to 24 Hour support, passport and visa advice and a host of softer add-ons such as calling cards, airport meet and greet services and airport parking together with other specialist services from our local offices when you need them.