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Hogg Robinson Group (HRG) has announced that it will be introducing its new consultant tool, HRG Point of Sale^TM (HRG POS), from March 2008. Bringing together all global booking systems into a single shared information source, HRG POS enables HRG’s travel personnel to deliver a superior international service across the globe.

The corporate travel industry is constantly changing and business travel consultants today navigate a myriad of information systems and sources – including GDS, direct connections, websites and email – to secure the best solution for clients. This can complicate and extend the booking process. HRG’s innovative new solution brings all relevant information into a single source, offering greater transparency, comparability and access to more data than ever before. Independent of any one GDS system, it uses HRG’s in-house developed technology platform - HRG Universal Super Platform^TM.

This initiative also gives easy access to traveller-specific information (such as travel policy or booking history), from multiple international locations. This ensures a truly round the clock, consistent service for global clients in line with HRG’s commitment to providing a ‘follow the sun’ approach to client service. It is also designed to integrate with the HRG Online^TM self service reservation system, and other externally developed tools, to provide a broader service solution offering superior data management capabilities.

Bill Brindle, Business Technology & Distribution Director at HRG, commented: “HRG POS will help our consultants cut through the complexity and diversity that currently exists in the corporate travel market. Where deployed, staff will easily be able to access all pertinent information relating to client enquiries, enabling them to focus their specialist skills on adding further value to the traveller.

“With easier access to full details of previous trips, regular travel patterns, where clients like to stay and dietary requirements, combined with full access to any travel policy rules at their fingertips, consultants will have a better understanding of clients’ needs and can use the additional information to enhance the experience of busy corporate customers.”

He continued: “We have worked hard to develop a solution that is seamlessly integrated with all HRG’s technology offerings, as well as those third party solutions used by HRG on behalf of our clients, to really enhance the service we offer on a global basis.”

Following successful completion of the pilot project, HRG POS will be rolled out internationally in line with client needs. For further information visit stand 513 at the Business Travel Show in Earls Court, London, from 5 – 7 February 2008.

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For further information:

Laurie Waugh
Hogg Robinson Group
Tel: +44 (0) 1256 312623
Email: laurie.waugh@hrgworldwide.com

Leah Phelps / James Gilheany
Euro RSCG Biss Lancaster
Tel: +44 (0) 207 467 9200
Email: blhrg@bisslancaster.com

Notes to Editors:

Hogg Robinson Group (HRG) is the award-winning international corporate services company. Founded in 1845, HRG has over 60 years specific corporate travel expertise. Its corporate services interests include wholly-owned or majority controlled corporate travel operations in 25 of the key driver and growth markets throughout Asia Pacific, Europe and North America. Supported by contracted partners, the HRG worldwide network extends to over 100 countries.

Totally committed to a value offering for clients, HRG offers a comprehensive range of corporate services which includes Corporate Travel Management, Consulting, Expense Management, Events & Meetings Management, and Sports.